Nilson T Batista is a highly experienced IT manager with a strong track record of success. He has managed production and operation of IT, IT project management, governance, service support, technical support, cost management, audits, processes, and risk management. Nilson is an accomplished mechanical engineer with certifications in ITIL Foundation (TI) and additional training in project management, team management, customer service, quality audits, and IT processes. In terms of language ability, Nilson is fluent in English. He possesses a diverse set of skills, including project management (MS Project, Office), production management, governance, service management and auditing, cost management, and contract management. Nilson has worked as a coordinator of IT, a project manager, and an analyst of business and IT. He has held these positions in companies such as Banco Fidis S/A and IBM.