Aurora Mata is a dedicated and experienced Sr. Business Systems Analyst & Systems Advisor with a demonstrated history of working in the Health and Life Insurance industry. She has expertise in Healthcare Benefit Plan Administration, system optimization, and process improvement. Aurora takes pride in providing quality and exemplary customer service, and she has been awarded the Dell Champion Award twice for her contribution to business results and customer dedication.

Before joining Dell, Aurora worked as a ERISA Claims Appeal Specialist at Claims Recovery Company, LLC, and as a Life Insurance Agent at New York Life Insurance Company. She has also held multiple leadership roles such as Director of Operations & Technical Services at Capitol Administrators, Inc., Director of Training and Auditing at Fiserv Health, Director of Operations at Rockford Health System, and Product Manager, Trainer and Consultant at Resource Information Management Systems, Inc.

Aurora is flexible and works well in collaborative team environments and independently, depending on the project or job requirements. She has effectively managed multiple high priority projects, which showcases her excellent project management and leadership skills.