Sugata Khastagir is a highly experienced and accomplished professional in the field of customer support in Aircraft Maintenance and Engineering. With a Bachelor of Science degree in Aircraft Maintenance Engineering, Sugata has gained expertise globally in building and leading high-performance teams, airline operations, managing MRO and MCC, and delivering exceptional customer support while achieving business goals. Sugata is currently the Head Maintenance Operations—Canada and Transport Canada PRM for Aircraft Reliability Engineering at Panasonic Avionics Corporation, where he established a Transport Canada-approved AMO across Canada for Panasonic Avionics. Among his notable achievements is his passion for exceeding customer expectations and his commitment to building high-performance teams. Sugata also holds Stanford-IATA Aviation Management, Stanford Advanced Project Management, and Stanford Certified Project Manager credentials, demonstrating his commitment to professional growth.