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Austin Chang
Career in IT as a DevOps Engineer over 10 years
Austin Chang is a highly accomplished leader in customer-focused marketing and growth initiatives. With diverse experience spanning management consulting, marketing agency, and corporate sectors, Chang has a proven track record and a unique perspective on corporate strategy, innovation, marketing, and salesforce optimization. He holds a Bachelor of Science degree in Economics from The Wharton School and a Master of Business Administration with Honors from The University of Chicago Booth School of Business.
Chang currently serves as the Strategy & Operations lead for New Verticals at DoorDash. He was formerly the Director and Senior Manager of Customer Strategy and Analytics at CAVA, where he played a crucial role in driving customer engagement and research-driven product development. Prior to joining CAVA, Chang served as a Senior Consultant and Case Team Lead at L.E.K. Consulting, where he honed his analytical and strategic skills by advising clients in a variety of industries and sectors.
Other notable experiences of Chang include his MBA summer internship at Fidelity Investments, Associate role at Publicis Sapient, and Management Consultant position at Strategy&. Overall, Chang's ability to understand customers' needs and cater to them through innovative and data-driven marketing strategies is a valuable asset to any business or organization looking to grow and adapt.