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    Audley Dean

    Cyber Security Professional based in Houston, Texas

    Audley Dean is an experienced operations executive currently serving as Cyber Security at BMC Software in Houston, Texas. Here are key details about his professional background:

    Current Role

    Audley Dean has been working in Cyber Security at BMC Software since January 2012. In this role, he is responsible for the Corporate Information Security program and has implemented several security tools. He also launched a 24/7 Security Operations Center (SOC) that identifies and responds to information security incidents.1

    Professional Experience

    Previous Positions::

    • Director of Operations Support at Blackbaud (April 2010 - December 2012)
    • Vice President of Customer Operations at SmartDrive Systems (October 2008 - April 2010)
    • VP Customer Operations at Entriq (June 2004 - August 2008)
    • VP of Operations at iBeam Inc and Azalea Consulting (August 2000 - June 2004)
    • VP Customer Operations at INTERVU (now Akamai) (1998 - 2000)
    • Director of Data Operations at Sprint (October 1979 - August 1998)1

    Education

    Audley Dean holds a Master of Business Administration (MBA) in Business Administration and Management from Kennesaw State University's Michael J. Coles College of Business, which he completed between 1993 and 1995.1

    Skills and Expertise

    Throughout his career, Audley Dean has demonstrated expertise in:

    • Customer-facing and back-office processes
    • Technical team leadership
    • Resource optimization
    • Service delivery strategy execution
    • Organizational change management

    Audley Dean's extensive experience across various industries, including telecommunications, digital content distribution, and eCommerce, has contributed to his diverse skill set and comprehensive understanding of corporate operations and cybersecurity.

    Highlights

    Oct 21 · itsmacademy.com
    [PDF] Service Management Transformation @BMC - ITSM Academy

    Related Questions

    What specific security tools has Audley Dean implemented at BMC Software?
    How did Audley Dean's career evolve from operations to cybersecurity?
    What are some notable achievements of Audley Dean in his cybersecurity role?
    What is the structure of the 7x24 hr SOC that Audley Dean launched?
    How does Audley Dean's experience at Blackbaud influence his cybersecurity strategies?
    Audley Dean
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    Experience

    Cyber Security at BMC Software (January 2012 - Present)
    Dir Operations Support at Blackbaud (April 2010 - December 2012); Vice President, Customer Operations at SmartDrive Systems (October 2008 - April 2010); VP Customer Operations at Entriq (June 2004 - August 2008); VP, Operations at iBeam Inc, Azalea Consulting (August 2000 - June 2004); VP Customer Operations at INTERVU (now Akamai) (1998 - 2000); Director, Data Operations at Sprint (October 1979 - August 1998)

    Education

    Master of Business Administration (MBA) in Business Administration and Management from Kennesaw State University - Michael J. Coles College of Business (1993 - 1995); Calabar HS

    Location

    Houston, Texas