Atma Gunupudi

Atmaram Gunupudi is a highly accomplished Customer Success Executive known for consistently delivering outstanding results, driving exponential growth, fostering exceptional teams, and ensuring unparalleled customer satisfaction.

His expertise lies in crafting and implementing innovative Customer Success strategies, resulting in 100x expansion and remarkable market success, building top-performing customer success teams, deploying cutting-edge offerings, yielding impressive Gross Renewal Rates (GRRs) and Net Renewal Rates (NRRs), and guiding globally distributed teams to peak performance through personalized coaching and fostering their professional development.

Education-wise, Atmaram studied MBA in Management Consulting at Queen's University, Bachelor's in Engineering at Osmania University, and Mathematics, Physics, and Chemistry at Kendriya Vidyalaya.

Having held various significant roles, Atmaram Gunupudi was formerly the SVP & Global Head of Customer Operations at MoEngage, The Customer Success Flywheel at Author, VP and Global Head of Customer Success at MoEngage, Portfolio Lead of Customer Success - BFSI at Salesforce, Director and Global Head of Customer Escalations at Salesforce, Regional Head of Customer Escalations - North America at Salesforce, Senior Manager of Customer Success - North East - North America at Salesforce, Manager of Process Optimization at BT, Team Lead of Software Development at BT, and Project Lead of International Portal at Osmania University.