Western Governors University

People Enthusiast

Richland, WA, United States

- Develop and implement the agency's short-term and long-term goals, business strategies, and marketing plans to ensure its growth and profitability.
- Identify and target potential clients, build and maintain relationships, understand their needs, and provide them with tailored digital marketing solutions.
- Oversee the delivery of high-quality photography, videography, web design, and digital marketing services to clients, ensuring projects are completed on time, within budget, and exceeding expectations.
- Develop and manage the agency's budget, monitor financial performance, track key performance indicators (KPIs), and implement strategies to optimize revenue and profitability.
- Identify new business opportunities, partnerships, and revenue streams. Stay updated on industry trends, emerging technologies, and marketing strategies to keep the agency at the forefront of digital marketing innovation.
- Develop and execute marketing strategies to promote the agency's services, increase brand awareness, and generate leads. Utilize digital marketing channels, such as social media, content marketing, and SEO, to drive traffic and conversions.
- Oversee multiple projects simultaneously, ensuring they are properly resourced, deadlines are met, and clients are satisfied with the deliverables.
- Provide regular reports to clients, outlining project progress, performance metrics, and ROI. Utilize analytics tools and data to analyze campaign effectiveness and make data-driven recommendations for improvement.
- Stay informed about industry trends, best practices, and emerging technologies in digital marketing, photography, videography, and web design. Attend conferences, workshops, and networking events to expand knowledge and foster professional growth.

Hello Habanero

Digital Marketing Specialist

- Develop, maintain, and update our company website using WordPress
- Research and analyze keywords for use in website and marketing materials
- Devise optimization strategies to improve our search engine rankings
- Update website content for maximum optimization and search engine rankings
- Create and execute marketing campaigns to enhance our brand image
- Manage pay-per-click campaigns to improve search engine placement
- Set up and monitor tracking systems for online marketing activities
- Integrate CRM system to enable accurate lead generation and tracking
- Serve as the in-house liaison between sales representatives and clients for advertising communication
- Prepare presentation reports for monthly board meetings on marketing efforts
- Create and design a compelling company newsletter for mailing and emailing purposes
- Conduct competitive research, determine the appropriate platform, identify the target audience, and develop social media strategies
- Source media and create engaging social media content
- Manage business pages and accounts on Facebook, Instagram, Linkedin, Pinterest, and Google
- Plan, create, and publish new content to increase brand awareness and build customer connections
- Develop social media campaigns and schedule posts using Buffer
- Design and produce promotional materials in print and electronically
- Promote our products, services, and brand in person at professional meetings and community events
- Maintain job postings on multiple job boards and recruit via personal connections, referrals, networking, and marketing efforts

Columbia Cabinets & Interiors

Marketing Coordinator

Peak Contractors Inc.

Silverline

- Utilize 2020 Design and CAD software to produce accurate and detailed 2D and 3D cabinet drawings that meet client, designer, and architect requirements.
- Demonstrate comprehensive knowledge of casework and millwork design and fabrication to develop functional and aesthetically pleasing designs.
- Effectively communicate with clients and team members to gather project requirements, address questions and concerns, and provide updates on design progress.
- Revise cabinet drawings based on feedback and field-verified dimensions, ensuring that all changes are accurately recorded.
- Foster strong relationships with new and existing clients, maintaining a high level of professionalism and customer service.
- Research and select materials, finishes, and fixtures that meet client preferences, budget constraints, and project requirements, while also considering factors such as durability, functionality, and maintenance.
- Prepare comprehensive construction documents and specifications for use by contractors and installers, including detailed installation instructions, material schedules, and design specifications.
- Provide excellent customer service to clients throughout the design and installation process, addressing any issues or concerns promptly and professionally.
- Manage project timelines, budgets, and resources, ensuring that all projects are completed on time, within budget, and to the highest possible standard.
- Stay up-to-date with industry trends and innovations, attending conferences and trade shows, and continuously expanding knowledge and skillset.

Kitchen and Bath Designer

- Serve customers by selling products, meeting their needs, and determining their design requirements and preferences.
- Create 2D and 3D shop drawings using software such as AutoCAD or SketchUp, and update them based on customer, designer, and/or architect comments and field-verified dimensions.
- Support project estimating with material, hardware, and specialty material costs, and provide detailed specifications and materials lists to support procurement.
- Collaborate with each other to provide customers with design solutions that meet their needs and budget, and ensure that designs are feasible and meet code requirements.
- Update designs based on customer feedback, field measurements, and other changes, and review and approve shop drawings and other submittals from cabinet manufacturers.
- Operate a variety of standard and specialty woodworking equipment and powered woodworking machinery, assemble cabinet parts with glue, screws, staples, and other fasteners, and maintain tools and machinery and escalate problems requiring service.
- Clean and maintain shop work areas, including machinery and tools, to ensure a safe working environment.
- Maintain customer records and sales reports in a database or other software, and attend trade shows and other events to promote products and services.
- Keep up-to-date with industry trends, product developments, and competitor activities, and ensure a positive and professional image of the company.
- Attend site visits and meetings to oversee installation and ensure that designs are executed according to plan, and resolve customer complaints and issues in a timely and professional manner.

Custom Woodworks Inc

Sales Representative

- Engage clients in conversation to determine their woodworking needs and provide them with information on available designs, wood types, and finishes.
- Prepare and set up machines and tooling for woodwork manufacturing.
- Operate woodworking machines, including saws and milling and sanding machines, in a safe and efficient manner.
- Create pieces out of wood by the instructions provided by clients, including taking accurate measurements and cutting wood to size.
- Use hand tools, such as chisels and hand planes, to trim pieces or assemble products. This may involve fitting joints, sanding surfaces, and applying finishes.
- Polish finished workpieces, ensuring that they meet established standards of quality. 
- Provide clients with information and education on the proper use of wooden items, including how to care for and maintain them.
- Clean and maintain woodworking tools and equipment regularly, to ensure that they operate safely and effectively.

Steel & Wood Furniture

Custom Furniture Maker

- Designed and developed custom websites using WordPress and Elementor, ensuring they were responsive, visually appealing, and easy to navigate.
- Conducted thorough research on client industries to create relevant and engaging website content.
- Developed wireframes and mockups to present design concepts to clients for approval.
- Implemented SEO best practices to improve website visibility and search engine rankings.
- Created all visual elements including graphics, banners, and other digital assets, and vectorized logos for web and print use, ensuring high-quality, scalable images.
- Captured and edited media content (photos, videos) to enhance website aesthetics and engagement, and integrated multimedia elements seamlessly into the website design.
- Utilized various plugins and widgets to extend website functionality and enhance user experience.
- Ensured cross-browser compatibility and performed testing across multiple devices and platforms.
- Managed e-commerce integrations, including setting up online stores, payment gateways, and product listings.
- Added and managed client products and services on their websites, optimizing content layout for clarity and user experience.
- Assisted clients with domain registration, transfer, and DNS settings, ensuring proper configuration and maintenance of domain settings to prevent downtime.
- Set up and configured web hosting environments, ensuring optimal performance and reliability.
- Provided regular updates to ensure website security, functionality, and content relevance, and troubleshooted and resolved any issues.
- Implemented backup solutions to protect client data and ensure quick recovery in case of website issues.
- Trained clients on how to use the WordPress CMS to manage their content and make updates independently.
- Conducted performance analysis using tools like Google Analytics to track and report on website traffic and user behavior.

Elevate Ecommerce Studio

Wordpress Developer

- Use Cabinet Vision, a computer-aided drafting (CAD) software program, to create detailed 2D and 3D cabinet drawings for submittal to the customer, designer, and/or architect.
- Program screen-to-machine software for millwork to support the design and manufacturing process from beginning to end.
- Build and maintain a cabinetry catalog, including from-scratch catalog items for kitchen, bath, closet, garage, and other in-home areas.
- Continuously provide ongoing improvements to the software to support manufacturing and installation.
- Utilize in-depth knowledge of cabinet design software such as Microvellum, Cabinet Vision, and HOMAG/Stiles Technology for wood processing.
- Work closely with design teams, manufacturing teams, and installers to ensure accurate and timely completion of projects.
- Troubleshoot and resolve technical issues related to the software, hardware, and machinery used in the manufacturing process.
- Ensure that all designs and products meet the specified requirements, quality standards, and deadlines.
- Stay updated with the latest industry trends and advancements in cabinet design software and hardware, and incorporate them into the company's processes and products.

Legacy Mill & Cabinet NW

Cabinet Programmer

- Greeting customers and taking drink orders.
- Presenting menus and explaining dishes to customers, making recommendations as needed.
- Taking food orders accurately and promptly, ensuring that any special requests or dietary requirements are noted.
- Transmitting food orders to the kitchen staff through the computer system or handwritten order slips.
- Coordinating with kitchen staff to ensure that orders are prepared correctly and delivered promptly.
- Checking food orders before delivering them to the table to ensure accuracy and quality.
- Delivering food and drinks to customers in a timely and professional manner.
- Checking back with customers to ensure that they are enjoying their meals and addressing any problems or concerns.
- Clearing tables and resetting them for the next customers.
- Processing payment transactions accurately and promptly.
- Collaborating with bussers, cooks, and other staff to ensure excellent customer service and a positive dining experience.
- Adhering to health and safety standards and regulations.
- Demonstrating a positive attitude, strong work ethic, and ability to work well under pressure.
- Continuously learning and staying up-to-date on menu changes, ingredients, and specials.

TMACS Restaurant

Server

- Use Microvellum, computer-aided drafting (CAD) software program, to create detailed 2D and 3D cabinet drawings for submittal to the customer, designer, and/or architect.
- Support project estimating with material, hardware, and specialty material costs.
- Understand the layout, design, and fabrication of various types of casework and millwork.
- Respond to communications from clients and communicate questions to clients and team members.
- Update shop drawings per customer, designer, and/or architect comments.
- Update shop drawings with field-verified dimensions.
- Provide complete, detailed, and accurate drawings to manufacturing operations.
- Prepare production information (e.g. drawings, cut lists, BOM) providing the necessary information for programming, machining, and assembly operations.
- Support production, manufacturing, and installation throughout the project.
- Collaborate with project managers, engineers, architects, and designers to ensure designs meet customer requirements and project specifications.
- Coordinate with other departments, such as manufacturing, engineering, and installation, to ensure project timelines and deliverables are met.
- Participate in project meetings and provide updates on design progress and issues.
- Continuously improve drafting skills and knowledge of new software programs and technology advancements in the industry.
- Ensure accuracy and completeness of all drawings, specifications, and documents.

Systematic Wood Designs

Cabinet Draftsman

- Prepare the dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils.
- Protect the establishment and guests by adhering to sanitation and safety policies.
- Maintain menu presentation by keeping menus clean and replacing damaged or soiled pages.
- Maintain table settings by removing courses as completed, refilling water glasses, and being attentive to additional needs.
- Support waitstaff by setting up and replenishing condiment stands and busser stations.
- - Ensure the smooth flow of service by clearing tables of dishes and resetting them for the next course.
- Attend to guests' needs by promptly providing extra utensils, napkins, or other items as requested.
- Work closely with the kitchen and waitstaff to ensure that food is delivered to tables promptly and efficiently.
- Maintain a clean and organized workspace by keeping busser stations clean and well-stocked with necessary items.
- Assist with closing procedures by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility.

Whitehouse-Crawford

Backwaiter

- Perform finish and trim carpentry work according to plans and specifications.
- Measure, cut, and install various millwork for doors, windows, ceiling, flooring, staircases, etc.
- Install trim and moldings for doors, windows, and cabinets.
- Collaborate with other carpenters, and supervisors to complete projects within specified timelines and budgets.
- Follow established regulations, codes, and safety guidelines on each worksite.
- Use hand and power tools such as saws, drills, and sanders, to shape and finish woodwork.
- Prepare materials and surfaces for finishing, staining, and painting.
- Interpret blueprints, sketches, and specifications to determine the scope of work and materials needed.
- Ensure proper fit and alignment of finished work and make necessary adjustments.
- Maintain tools and equipment in good condition and report any malfunctions to the supervisor.
- Communicate effectively with team members and superviors to ensure project success and satisfaction.
- Manage time and prioritize tasks efficiently to meet deadlines.
- Provide guidance and mentorship to junior carpenters and apprentices.

Seattle Tiny Homes, Inc.

Finish Carpenter

- Maintain lawns, including mowing, trimming, pruning, raking, and weeding, to ensure that they are healthy, tidy, and attractive.
- Water plants and lawns and add fertilizer as needed to ensure that they receive adequate nutrients and remain healthy.
- Load and unload equipment and tools into work vehicles, ensuring that they are safely stowed and secure during transport.
- Drive work vehicles to and from sites, ensuring that all equipment and tools are properly secured during transport and that all traffic laws and regulations are followed.
- Adhere to all safety precautions, including wearing appropriate protective gear and following proper procedures for the safe use of equipment and tools.

Heritage Landscaping

Landscaper

- Supported staff in organizing and marketing various projects
- Helped prepare and deliver promotional presentations
- Created marketing literature to augment the company’s presence
- Composed and posted online content on the company’s website
- Maintained company's website by using Wordpress
- Capturing photos and videos for social media content
- Sourcing photos and videos for social media content

Edward Lee