Ashok Gairola

Ashok Gairola is a prominent professional in the field of process improvement and business operations, currently serving as the S2P Continuous Improvement Leader and BPO Management at Nokia. He has a significant role in leading digital transformation initiatives within Nokia's Global Business Services (GBS) unit, where he focuses on enhancing operational efficiency through methodologies such as Lean and Six Sigma.

Professional Background

• Current Position: Head of Digital Lean at Nokia's GBS unit, where he drives significant process transformation across the organization, leveraging digital tools and methodologies to improve business processes.14
• Experience: Gairola has over 22 years of experience in various domains, including IT, digital marketing, and BPO/IT services. His expertise encompasses digital strategy, process mining, and business transformation.23

Contributions

Gairola has been actively involved in discussions around process mining and operational excellence. He has spoken at industry events such as Celosphere 2022, emphasizing the importance of process mining in improving business outcomes and driving efficiency.1 His work often integrates advanced technologies to optimize workflows and reduce costs, contributing to Nokia's overall strategic objectives.

Skills and Expertise

• Digital Strategy: Developing and implementing strategies that integrate digital technologies into business processes.
• Process Mining: Utilizing data analytics to uncover insights from business processes for continuous improvement.
• Lean Management: Applying Lean principles to streamline operations and enhance productivity.
• Six Sigma: Implementing Six Sigma methodologies to reduce defects and improve quality in business processes.

Ashok Gairola is recognized for his leadership in driving innovation and efficiency within Nokia, making him a key figure in the company's ongoing transformation efforts.