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Ashley Lane
Resolution Center Supervisor at Apria Healthcare
Ashley Lane is the Resolution Center Supervisor at Apria Healthcare.1 She supervises a team of 28 agents who work 100% virtually in a 24/7 operation.1 Her responsibilities include:
- Creating schedules based on daily volume
- Setting realistic goals for agents
- Managing a team that operates around the clock
Ashley is based in Indianapolis, Indiana.2 Prior to her current role, she held a position as a Supervisor at Apria.2 She has experience managing both virtual and in-office teams, showcasing her versatility in team leadership.
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