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Ashley Bronstein
Customer Service Operations at Procter & Gamble
Professional Background
Ashley Bronstein is a dedicated and accomplished Junior studying Supply Chain Management at Michigan State University, working diligently to blend academic knowledge with practical experience. Her professional journey is distinguished by her leadership roles and involvement in numerous organizations where she has showcased her impressive skill set in operations, human resources, and marketing.
Currently, Ashley serves as the Team Leader for Customer Service Operations at Procter & Gamble, a position that highlights her robust ability to manage and enhance customer service efficiency as well as contribute to the overarching goals of one of the world's largest consumer goods companies. In this role, she has successfully implemented strategies that improve service quality while maintaining a focus on customer satisfaction—essential in today's competitive market.
Education and Achievements
Ashley Bronstein's academic pursuits at Michigan State University have equipped her with the theoretical foundations and practical tools required to excel in supply chain management. Her studies delve into various aspects of the supply chain process, including logistics, procurement, and inventory management, preparing her for a dynamic career in this essential field.
In her time at Michigan State University, Ashley has actively participated in various leadership and service-oriented roles. As the Secretary for Toastmasters, she honed her public speaking and organizational skills, learning how to communicate effectively and lead meetings. Her passion for serving the community is reflected in her former position as the Director of Human Resources and Marketing at Students Consulting for Non-Profit Organizations (MSU), where she played a key role in shaping organizational strategies and enhancing visibility within the non-profit sphere.
Additionally, Ashley's early experiences at Students Consulting for Non-Profit Organizations (MSU), where she started as a Consultant and progressed to Team Lead and then Director, allowed her to develop a comprehensive understanding of consulting processes and project management. This journey not only underscored her commitment to social causes but also established her as a competent professional in advisory roles.
Notable Contributions and Activities
Ashley’s talents extend into the arts, where she has served as President and Group Member of Capital Green A Cappella, contributing to the creative expression and engagement in the campus musical scene. This involvement not only showcases her diverse interests but also highlights her ability to collaborate and innovate in group settings, skills that are highly transferable to the corporate world.
Her practical experience is further enhanced through an internship at Magna International, where she focused on supply chain improvement. This role involved evaluating and proposing enhancements to existing processes, providing her with invaluable hands-on experience in a leading automotive supplier context. Furthermore, Ashley has sharpened her communication and media skills as a News Team Member at Impact 89FM, where she engaged in the exciting environment of radio broadcasting and journalism.
Additionally, her work with Tamarack Camps as a Camp Supervisor and Counselor illustrates her commitment to youth development and mentorship, reflecting her strong interpersonal skills and passion for empowering others. Through these diverse experiences, Ashley has consistently demonstrated leadership, creativity, and a commitment to excellence across various sectors.
Achievements
- Leadership Roles: Promoted through various positions at Students Consulting for Non-Profit Organizations, from Consultant to Director, showcasing her ability to lead and inspire teams.
- Customer Service Excellence: As Team Leader at Procter & Gamble, achieved significant improvements in customer satisfaction metrics through strategic operational enhancements.
- Community Engagement: Actively contributed to the nonprofit sector, enhancing organizational effectiveness and community outreach strategies during her tenure at MSU.
- Creative Expression: Led Capital Green A Cappella, demonstrating her ability to balance artistic pursuits with academic rigor.
- Internship Experience: Gained valuable insights in supply chain management processes during her internship at Magna International, helping to lay the foundation for her future career aspirations.