Ashlee Bellinson

Ashlee Bellinson is the Americas Customer Success team leader at Hotjar, driving the scaling of end-to-end programs to enhance customer service. With a focus on fostering strong customer relationships, Ashlee guides Customer Success Managers (CSMs) to maximize Hotjar's effectiveness for clients' success.

Ashlee holds a Bachelor of Science (B.S.) degree in Psychology from the University of Oregon. Her professional journey includes various roles at Hotjar | by Contentsquare, from Customer Success Manager to Customer Success Lead, showcasing her expertise in customer service and management.

Prior to Hotjar, Ashlee worked as an Inbound Sales Rep at Toptal, honing her sales skills, and underwent Web Development training with a focus on JavaScript at the New York Code + Design Academy. She has also held roles such as SPICE Camp Instructor at the University of Oregon, Cashier at The Duck Store, and Research Assistant at MagstimEGI.

Ashlee's diverse experience spans Technical Customer Support roles, demonstrating her multidisciplinary skill set. Her dedication to mentoring CSMs and empowering them to deliver exceptional value to Hotjar's customers reflects her passion for professional growth and customer success.

With a strong educational background, hands-on experience in various customer-centric roles, and a commitment to continuous improvement, Ashlee Bellinson exemplifies leadership in customer success and program scalability.