Ash Usman

Ash Usman is a seasoned IT consultant with 19 years of experience in Information Technology management and technical roles across Corporate, Government, and Financial sectors.

He specializes in Project Portfolio Management (PPM) and IT Service Management (ITSM) tools with expertise in tuning databases and J2EE-based applications.

Ash's proficiency extends to both On-Premise and Cloud-based software environments, showcasing his versatility in end-to-end architecture.

Currently, he serves as a Senior Manager at ServiceNow, leading a global team of skilled engineers in resolving complex issues for customers.

Previously, Ash excelled as an Engineering Services Architect at CA Technologies, focusing on CA Clarity PPM tool and gaining recognition as a top troubleshooter globally.

His diverse skill set includes Data Warehousing, Business Intelligence reporting, and extensive work with Oracle, MySQL, and MS SQL Server databases.

Ash's educational background includes a First Class (Hons.) BSc. in Business Information Systems from Sheffield Hallam University.