Ash Craig

Senior Customer Experience Agent

Ash Craig, who has worked as a Senior Customer Experience Agent at Rhino, has a diverse and extensive professional background. Here are some key points about Ash Craig:

Education

Ash Craig holds a Bachelor of Arts (B.A.) degree from Florida State University, which they attended from 2010 to 2014.1

Professional Experience

Ash began their career in 2014 as a Licensed Real Estate Agent at Rapid Realty.
In 2015, they worked as a Marketing Assistant and later as a Sales Coordinator at Citi Bike, Operated by Motivate. By 2016, they had advanced to a Team Lead role at Citi Bike.1
In 2017, Ash joined Knotel as a Member Experience Manager and later became a Space Operations Manager.
In 2020, they briefly worked as an Office Operations Manager at Rent The Runway.
From 2021 to 2022, Ash held various roles at Rhino, including Customer Experience Agent and Senior Customer Experience Agent/Team Lead.1 2
Currently, Ash works as an Operations Analyst at Reserv, where they focus on optimizing P&C claims using modern systems.1

Certifications

Ash has obtained several certifications, including:

Property and Casualty Insurance Agent/Broker from the New York State Department of Financial Services (March 2021)
Zendesk Omnichannel Agent I from Zendesk (November 2022)
Zendesk Explore / Data Analytics from Zendesk (February 2023).1

LinkedIn Profile

Ash Craig's LinkedIn profile, under the username ashmcraig, highlights their expertise in customer service and facilities management, and their commitment to using this expertise to care for their clients.3