Arpan Chatterjee

Arpan Chatterjee is currently the Lead QA Specialist for the ServiceNow AI Chatbot at Shell. He has approximately 17 years of diverse experience in quality management, test management, software testing, and project management. His role involves overseeing the quality assurance processes for AI chatbot implementations, ensuring that the systems meet the required standards and perform effectively.

Chatterjee's professional background includes a strong emphasis on software testing methodologies and project management, which are crucial for the successful deployment and maintenance of AI-driven solutions in a corporate environment. His extensive experience positions him as an expert in ensuring that technology solutions are reliable and efficient in meeting user needs.1