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Arnon Shimoni
Senior Product Manager in Billing & RevOps @ Pleo
Professional Background
Arnon Shimoni is an accomplished professional with a robust background in SaaS billing and revenue collection systems. Currently, he serves as the senior product manager for billing and revenue infrastructure at Pleo, a company recognized for its innovative financial solutions. In this pivotal role, Arnon oversees the intricacies of billing and revenue management, which are critically intertwined with the commercial operations, product experiences, and core technological foundations of the organization. His leadership has been instrumental in enhancing the efficiency and efficacy of Pleo's billing systems.
Under Arnon's guidance, the team at Pleo successfully developed a distributed, resilient, and automated billing system that integrates both home-grown and third-party SaaS services, notably including the payment processing platform Stripe. His expertise in product management is evident from the remarkable achievements he has spearheaded. Within his first quarter in leadership, Arnon significantly cut annual billing costs by a staggering 65% while simultaneously driving an increase in average Monthly Recurring Revenue (MRR). This performance exemplifies his adeptness at creating impactful, financially-sound solutions in a lean manner.
His role requires managing a sophisticated billing infrastructure capable of accommodating a diverse range of customers across multiple countries. This complex system supports various currencies and VAT rates while managing essential functions such as plan upgrades, downgrades, invoicing, crediting, and refunding. Moreover, it includes functionalities for scheduling, ramping, and dunning, showcasing Arnon's command over every facet of revenue collection systems.
In addition to his core responsibilities, Arnon has played a key role in integrating the billing processes within the company CRM (HubSpot) and support tools (Intercom). He serves as a vital contact point for the sales and customer experience representatives, guiding them through all billing operations and facilitating future enhancements. His comprehensive background in development and marketing enables him to see the bigger picture, allowing for an easy analysis of technical requirements alongside a nuanced understanding of business needs, thereby designing valuable solutions that resonate with both internal teams and external customers.
Education and Achievements
Arnon's educational foundation is rooted in a solid understanding of technology and communication systems. He studied Computer Science at Maccabim-Reut High School, which set the stage for his advanced studies. He went on to earn a Bachelor of Science in Communication System Engineering at Ben-Gurion University of the Negev. This comprehensive educational background has equipped Arnon with the skills and knowledge necessary to excel in the fast-paced and rapidly evolving tech landscape.
Throughout his career, he has amassed a wealth of experience in various positions that have shaped his expertise in product management and billing systems. Prior to his current role at Pleo, Arnon was the Product Manager in Billing Infrastructure, where he honed his skills further to streamline revenue processes.
Arnon's professional journey began at SQream, where he held multiple positions including Product Manager, Senior Solutions Architect, and SQL Compiler Engineer specializing in Haskell. His experience at SQream provided him with invaluable insights into big data systems, methodologies, and enterprise-level challenges. Additionally, his tenure as an Intelligence Officer and Analyst in the Israel Defense Forces reflects his diverse skill set, detailed analytical ability, and experience in working under pressure.
Before venturing fully into the technology sector, Arnon co-founded JengaMedia, where he took on the role of PHP Web Developer. This early exposure to entrepreneurship and product development has undoubtedly contributed to his strategic approach to product management.
Achievements
Arnon Shimoni is not only recognized for his leadership and strategic vision at Pleo but also for his ability to foster collaboration between different departments. His approach to combining technical development with marketing insights ensures that customer satisfaction remains at the forefront of product enhancements. Such a holistic perspective on product management enables him to address complex customer needs effectively and innovate solutions that drive business success.
Key achievements include:
- Successfully reducing annual billing costs by 65% through strategic improvements in the billing infrastructure within his first quarter at Pleo.
- Increasing MRR by implementing automated and efficient billing systems that are user-friendly and scalable to accommodate a growing user base.
- Integrating advanced billing solutions into existing company CRM and support platforms to ensure seamless communication and operational efficiency.
- Leading the establishment of a global billing infrastructure capable of managing multiple currencies, VAT regulations, and varied customer account demands.
With an impressive combination of technical knowledge, product management proficiency, and a keen understanding of market needs, Arnon Shimoni is a dynamic force in the SaaS billing domain. His career and accomplishments highlight a commitment to innovation, customer-centric solutions, and continuous improvement in the ever-evolving field of revenue collection and management. Whether you are looking for insights into product management or innovations in billing systems, Arnon's extensive background positions him as a leading expert in the industry.
tags':['SaaS billing expert','Pleo','Product Manager','Billing infrastructure','Revenue collection systems','Team leadership','Project management','Big data systems','Enterprise sales','CRM integration','Billing automation','Customer experience','Market research','Technical analysis','Haskell','SQL Compiler Engineer','Communication System Engineering'],
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