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Armin Glauner
Senior Manager & Leader - Digitization - Business, result & efficiency driven
Professional Background
Armin Glauner is a seasoned professional with broad expertise in digitalization, agile software development, and automotive after-sales marketing. He has cultivated a successful career with a remarkable ability to lead complex projects and large teams across various organizational environments. With a deep understanding of retail operations, business development, and the intricacies of retail formats and processes, Armin has become a sought-after leader in the fields of strategy development and implementation.
Armin’s extensive background includes a notable tenure at Mercedes-Benz AG, where he holds the position of Senior Manager for Telematics Product Support and Diagnostics, as well as overseeing Mercedes-Benz Owner's Manuals. In this role, he not only supports product diagnostics but also ensures that critical information is accessible and user-friendly for customers—a testament to his commitment to customer relationship marketing and central sales processes.
His expertise extends to successfully managing organizational change and cultivating a leadership style that motivates teams to excel in fast-paced environments. Armin's innovative approach to tackling strategic challenges has allowed him to thrive in a landscape that's continuously evolving, especially in the realm of digital transformation.
Education and Achievements
Armin Glauner's outstanding academic credentials lay a strong foundation for his professional journey. He pursued studies focused on leading digital transformation at IMD Business School, a highly regarded institution known for its advanced management education tailored to global leaders. This program equipped Armin with the tools necessary to navigate the complexities of contemporary business landscapes where digitalization plays a pivotal role.
Further strengthening his educational background, Armin earned a Joint Master’s degree in Business Administration and Mechanical Engineering from Technische Universität Darmstadt. This unique blend of disciplines enables him to bridge the gap between technical engineering principles and business strategy, making him an invaluable asset in sectors like automotive and manufacturing.
Additionally, Armin studied International Business Administration, specializing in Production and Logistics Management, at the Université catholique de Louvain in Belgium. This international perspective and diverse educational background enhance his ability to operate in global markets and manage cross-cultural teams effectively.
Key Achievements
Armin has built a noteworthy career characterized by several significant achievements that underline his leadership acumen. His role at Mercedes-Benz AG stands out, where his contributions to telematics product support have streamlined operations and enhanced customer satisfaction, thereby reinforcing the brand’s commitment to excellence.
Through his agile project management capabilities, Armin has successfully led initiatives that transformed traditional processes into more efficient, tech-driven operations. His ability to adapt and innovate has proven essential, particularly as industries pivot toward digital solutions. Armin's strategic insight ensures that during the implementation of new technologies, both the organizational structure and the workforce are prepared for the changes.
Moreover, his experience in relationship marketing has facilitated the development of robust long-term connections with customers, which is crucial in the highly competitive automotive sector. His work in central sales processes not only enhances operational efficiency but also optimizes customer engagement and retention strategies, resulting in elevated sales performance.
Beyond the metrics of business success, Armin’s leadership has left a lasting impact on the teams he has managed. He is known for fostering an inclusive culture that encourages collaboration and innovation, ensuring that team members feel valued and motivated to contribute toward shared goals.
Armin Glauner's exceptional blend of technical knowledge, marketing expertise, and strategic insight positions him as a leader in the dynamic fields of digital transformation and agile project management. As he continues to leverage his skills across various sectors, he is well-poised to drive success and inspire others in his endeavors.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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