University of Kansas - School of Engineering

D'Amore-McKim School of Business at Northeastern University

University Of Central Punjab

Business Analyst  -  Agile Project Management  -  SAP ERP  -  Software Development

Fidelity Investments

Business System Analyst

Jabil Healthcare

Sap Business System Analyst

•	Project Manager & Business Analyst for large, complex IT projects across requirements to project delivery phase. Business requirements elicitation across a diverse range of stakeholders at all levels, aligning service management tools. Maintain perspective and a big picture project view amidst complex project details, and synthesize/translate key concerns, issues, risk, opportunities and impact back to the business. Provide process expertise and input into the design, build, and implementation of the ITSM solutions as required.
•	Writing Agile user stories on the product backlogs and prioritized list of functionalities to be developed in a product or service by using Agile JIRA Scrum.
•	Defining and clarifying project scope, developing the project plan, project schedule, and risk analysis, developing policies and procedures to support the achievement of the project objectives.
•	Designed and developed the project architecture of whole ProfSteam Project and handling the content management system of ProfSteam System. 
•	Assist with verification testing of requirements, design specifications, technical specifications, and full regression testing documents.
•	Familiar with workflow solutions using Microsoft SharePoint workflow engine and other technologies to include custom forms and InfoPath Skills
•	Engaged in QA process and provide supervision and technical guidance to the QA staff in the analysis, design, testing and deployment of all applications, ensuring that all products are defect free and compliant with the technical specifications/requirement. 

MAJOR PROJECTS: 
•	PROFSTEAM – On Spot Eco Car wash (profsteam.com) – Web App, Payment gateway Integration, IOS and Android Apps.
•	Government of Dubai Legal Affairs Department (training.legal.dubai.gov.ae)

KaifSolutions

Business Analyst Project Lead

•	Lead the project team in the review of deliverables and project tracking of team activities. Oversaw all phases of various projects from initiation, planning and risk analysis, design, execution and project closure. 
•	Helped to create and translate user stories to define the functions the system must provide. And performed requirements management and formulated project workflow and technical documentation such as SRS, FRS, Project proposals, project plans, project costing and scheduling.
•	Using JIRA Agile Scrum tool to drive projects, prioritize and organize backlog into sprints. Involving in Sprint planning and organizing a team planning meeting that determines what to complete in the coming sprint. Arranging daily 15 min stand-up meeting for the software development team to sync. Responsible to arrange sprint demo and sharing meeting where the team shows what they've shipped in that sprint. Engage in Sprint retrospective - a review of what did and didn't go well with actions to make the next sprint better.
•	Created Unified Modelling Language (UML) diagrams for Business Process Modelling like Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, and Flow Charts.
•	Performed the UX/UI design and development reviews of Desktop, Web and Mobile Applications. 
•	Functioned as the liaison between the business line, operations, and the technical areas throughout the project life cycle.
•	Use SQL during the testing phase to verify and validate that the correct information is being provided.
•	Conducted User Acceptance Testing (UAT) to ensure all the business requirements have been fulfilled by the application.
•	Worked with development and testing teams to accomplish timely release objectives.

Net2Soft Technologies

Developed and managed the project plan to manage IT resources in integrating an enterprise backup disaster recovery cloud infrastructure. The infrastructure was launched on VMware WebSphere Infrastructure-as-a-Service (IaaS) with Microsoft SQL Server Enterprise.
•	Oversee all Requirement Analysis, use case identification, developing Software Requirement Specification, workflows & Wire Frames of below projects.
•	Managed IT Contractor duties aligned to the project plan. IT contractor skills included Microsoft Engineer, Network Architect, IT Security GUI design & project development reviews
•	Managed day-to-day operational aspects of a project and scope
•	Developed Guideline for R2LD Cloud Data Protection Assessment, Customer Provisioning Flow, and Logical Model
•	Working in analysis, designing and development of Ecommerce portals web application developments and B2B, B2C environments.
•	Involved human resource management, recruitment and hiring of technical team and individuals. 
•	Engaged in performance management, monitored and tracked the performance of a team to higher management.
•	Involved in development and Management of Content Management System of Righ2Left Design and Affordable Car Dealers and Inventory.

MAJOR PROJECTS:
•	Right2left Cloud Hosting Services - provides secure and reliable Business Cloud services, and deploy IT systems, services & network infrastructure 
•	Affordable Car Dealers CRM & Inventory – Web App to search used cars for sale, provide info about car dealers, and helps you to get approved if anyone is looking for vehicle financing.

Right2Left Design Inc.

IT Consultant - Business Services Project Manager

• Worked in various e-commerce ticketing developed in .Net Framework sites for all the events related to sports, concerts and theatre. And playing a key role during requirements gathering, analysis, designing and testing. Also involved in project tracking and monitoring.
• Involved in Designing and development the architecture of Content Management system and Customer Relationship Management System which were handling more than 60 ticketing and educational websites.
• Developed workflows, background processes, constraints, Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD) and involved in sign-off process.
• Provided all necessary documentation including FRD, supporting Use Cases, System Role Matrix, Process Flow diagrams, Use Case, Activity, Sequential, Collaboration and Data Flow diagrams. 
• Analysed the system for the effectiveness of the E-commerce operations and designed flexible project foundation enabling rapid implementation of e-commerce website capabilities.
•  Advising customers and a team on accessing the correct web services, database schemas, conversion loaders and other technical components that are part of the Ecommerce ticketing sites.
• Formulated Ticket Flow and documented web services for various ticketing sites. Prepared user guides for ticketing checkout procedures.
• Using SQL for validating data and performing data analytics. 
• Performed the Multivariate and AB Experiments of following tickets sites through Google website optimizer.
• Led data analysis of TicketDate2 DB via Toad, Ticketluck and Ticketmate sites via Google Analytics. Analyzed verification of discount codes on different ticket sites. 
• Perform GUI functional test, cross browser Compatibility test, broken link, navigation & bread crumbs validation, site map testing, load and Performance testing, UAT Testing of the company ticketing sites or applications.

Sofizar / ConstellationCK

Project Analyst & SQA Engineer

•	Involved in writing Project proposals, formulating and designing business processes and Standard Operating Procedures (SOP). 
•	Involved in Requirement gathering, project scope, workflows, prototyping, Functional Requirement Specifications of Journal Portal series.  
•	Also involved in designing Databases, Conceptual, Logical and Physical Entity-Relationship diagrams of a project.
•	Performed functional testing, regression testing, performance testing and User Acceptance testing of application.

MAJOR PROJECTS:
Frontiers Research Foundation (www.frontiersin.org). Main Modules of this projects are Registration, Article Resubmission, Review Editor Management, Associate Editor Management, Specialty Chief Editor Management, Journal Monitor, Article Monitor, Associate Editor Monitor, Review Editor Monitor, Editing Invitation Sent, Review Invitation Sent and checkout.

Alliances Information Technology (Pvt.) Ltd

Business Analyst & SQA Coordinator

•	Conducted the Internal Quality Audit of AutoSoft Dynamics as an auditor and participated in all the audit related activities.
•	Developing Standard operating procedures and policies.
•	Performed Functional, Load, Performance, regression and UAT tests of subsequent projects. Suggested enhancements & detecting projects bugs. Prepared the Installation guides, User Manuals and Report manual of the following projects

MAJOR PROJECTS:
•	AutoASSETS – Asset Management System
•	AutoHRM - Human Resource Management System
•	AutoMIS –Management Information reporting system

Areebah Imtiaz