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Annie Puffer
Director Of Operations at BookedOut
Professional Background
Annie Puffer is a talented professional with a rich and diverse background in operations, account management, and sports communication. Currently, Annie serves as the Director of Operations at BookedOut, where she plays a pivotal role in overseeing daily operations and ensuring a seamless experience for clients and team members alike. Her experience in the fast-paced world of event management and client relations was honed during her time as a Manager of Client Relations at BookedOut by Shiftgig, where she successfully managed key client accounts and initiated strategies to improve relationships and engagement.
With a strong foundation in technology and software solutions, Annie formerly held the position of Software Operations Manager at Shiftgig. This role allowed her to blend her operational expertise with a technological focus, leading initiatives that enhanced efficiency and service delivery in the realm of staffing solutions. Additionally, her tenure as a Platform Account Manager equipped her with the skills to effectively communicate with clients and ensure their needs are met through strategic enhancements to the platform.
Annie's professional journey is also enriched by her earlier roles, including serving as the Events and Entertainment Seasonal Coordinator for the Chicago Bears, where she was involved in the planning and execution of unforgettable events that create lasting memories for fans and stakeholders. This role underscored her passion for sports and connection to the community.
Her career began to take shape when she earned a variety of positions at notable companies such as Elite Sports Properties and CDW, where she honed her sales, marketing, and account management skills. Whether as an Account Executive or Corporate Account Manager, Annie consistently demonstrated her knack for relationship-building and delivering exceptional customer service. Additionally, her diverse background includes roles such as a Sports Anchor and Reporter at Daily Iowan TV, where she developed strong communication skills and on-camera presence, further solidifying her background in journalism and mass communication.
Education and Achievements
Annie Puffer’s educational background is a testament to her commitment to the fields of health, sports studies, mass communication, and journalism. She pursued her studies at the University of Iowa, where she immersed herself in Health and Sports Studies, as well as Mass Communication and Journalism. This multi-faceted academic journey equipped her with a well-rounded skill set that complements her professional experiences, making her proficient in various domains including communications, marketing, and operations.
Before her time at the University of Iowa, Annie showcased her dedication to her education at Saint Ignatius College Prep. Her formative years there helped lay a strong foundation for her future academic achievements and shaped her work ethic and enthusiasm for sports and communication.
Annie’s diverse roles showcase her adaptability and eagerness to meet challenges head-on, allowing her to develop a versatile skill set that serves her well in her current role.
Achievements
Throughout her career, Annie has garnered valuable experiences and accomplishments that highlight her passion for sports, customer engagement, and operational excellence. At BookedOut, she has instituted processes that streamline operations, ensuring a high-quality experience for both clients and the internal team. Her ability to innovate has significantly contributed to the organization’s growth and reputation as a reliable partner in the staffing industry.
In her role as a Software Operations Manager, she played an instrumental part in facilitating system enhancements that improved user experience and operational workflows, showcasing her aptitude for integrating technology with client-focused solutions.
Annie’s journey also includes noteworthy contributions within the sports industry, particularly during her time with the Chicago Bears, where she had the opportunity to engage with fans and represent the organization at events—a role that allowed her to fuse her love for sports with her professional expertise.
Her role at Daily Iowan TV as a Sports Anchor and Reporter laid the groundwork for her effective communication skills, establishing her as a credible voice in sports journalism and reporting. Annie's background in these diverse roles not only showcases her adaptability but has also contributed to her strong interpersonal skills, allowing her to excel in client relations and operations management.
Annie continues to leverage her rich background in health, sports, and communication to drive success in her current position and beyond.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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