Anne Murstad is a digital marketing expert who helps businesses create exceptional customer experiences and drive conversions in digital channels. She has a degree in Interaction Design and User Experience from IGM/Høyskolen på Gjøvik. She serves as the head of Digital Customer Services in E-commerce for TINE SA, where she leads digital strategies, designs customer journeys, and executes continuous improvements to increase sales growth. Before joining TINE SA, Anne held leadership positions in companies such as Creuna and Posten Norge, where she served as E-commerce Director, Digital Channel Manager, and Business Developer. She also founded and managed an online clothing store, fess.no, and held various managerial positions at SEB, British Airways, and Eurocard. With over 20 years of experience in customer service, e-commerce, and business development, Anne is a versatile professional with extensive skills in digital marketing, project management, user experience design, and customer services.