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Anna Goryachikova
CX Programs at Lattice
Anna Goryachikova is currently serving as a CX Program Manager at Lattice, a company based in San Francisco. She has been in this role since July 2020, focusing on enhancing customer experience initiatives within the organization. Her professional background includes skills in leadership, public speaking, event planning, and customer-focused service.14
In addition to her primary responsibilities, Anna is actively involved in community-building efforts at Lattice. She co-leads the API-serving employee resource group, collaborating with fellow leaders to foster a thriving workplace culture.2 Anna also engages with the broader HR community, sharing insights and participating in events like Lattice AI Day.3 Her LinkedIn profile indicates she has built a substantial professional network, boasting over 500 connections.1
