Ann Cao

Ann Cao is a seasoned professional with over a decade of experience in user research and design strategy, known for her curious, open-minded, and meticulous approach to uncovering fresh insights.

Ann's expertise lies in research methods such as user interviews, focus groups, ethnographic field studies, surveys, journey mapping, and usability testing, along with graphic and presentation design skills using tools like Photoshop, Illustrator, and InVision.

She holds a B.A. in Interdisciplinary Computing and the Arts from the University of California, San Diego, and is NN/g UX Certified with a specialization in UX research.

Ann's career includes roles as Staff UX Researcher at ServiceNow, and previous positions at Nissan Design America in senior research and design strategy, design research, advanced planning & strategy, as well as experience in webmaster, product catalog photography, and graphic design.

Passionate about translating consumer trends and human-centered thinking into design inspiration, Ann constantly seeks to innovate and inform through user research and visual communication.