Andy S.

Andy Sinsel is a seasoned customer service and sales professional with a passion for driving revenue through consultative selling and creating outstanding customer experiences. With a background spanning over 20 years, Andy has built and managed customer support teams for companies of all sizes, including Revolution Golf, Constant Contact, and DIRECTV.

With a degree in journalism and advertising from the University of Northern Colorado and experience in project management and reporting, Andy brings a diverse set of skills to his customer service leadership roles. He is particularly skilled in building customer

sales and service organizations, driving self-service, improving customer satisfaction, and training leadership. He is also well-versed in using data to drive decision-making and is experienced in working with a range of customer service tools and platforms, including ACD systems, CRMs, knowledge base management systems, and more.

Andy is a passionate customer advocate who is committed to setting customers up for success through efficient onboarding processes, problem-solving for issues around customer intake and operations, and building teams that deliver an exceptional customer experience. He is hands-on and can build a customer service organization from scratch, including setting up phones, email, chat, and CRM functionality without the need for on-premise equipment and at a cost much lower than going through traditional channels.