Andrew McDonald

Andy McDonald is a seasoned product design professional with a rich background spanning over 20 years, specializing in crafting custom and enterprise applications across various platforms including web, mobile, and digital out-of-home.

He is recognized as a design craft leader, a systems thinker, a team mentor, and a strategic design partner, excelling in driving design initiatives to fulfill stakeholder objectives, building robust design systems and product architecture, and delivering impactful and delightful user experiences.

With a strong hands-on approach, Andy collaborates closely with design, product management, and development teams to ensure cohesive and successful project outcomes.

His skill set includes expertise in design systems, design operations, product design, service design, account management, interaction design, interface design, mobile app design, usability, information architecture, prototyping, visual design, and designer training and mentorship, making him a versatile and well-rounded design professional.

Andy McDonald holds a background in Business from the University of Washington and has held various key roles in reputable organizations throughout his career, such as Director of Product Design at NOW Platform Experience in ServiceNow, Co-Founder at Atticus, Senior Manager of Product Design in NOW Platform Experience and ITSM at ServiceNow, Senior Staff UX Designer at ServiceNow, Principal Product Designer for TurboTax at Intuit, and previous positions at Product Design, CollabIP, Intava as UX Design Consultant, Intava as UX Design Lead, as well as Art Director and Graphic Designer at Intava.