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Andy Bird
Experienced Product Leader and Vice President of Product at Concentrix
Andy Bird is the Vice President of Customer Experience (CX) at AVANT Communications, where he leads initiatives focused on Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and AI technologies. With over 26 years of industry experience, Bird has held various leadership roles that have significantly influenced product development and customer experience strategies across multiple organizations.
Before joining AVANT in March 2024, Bird served as the Vice President of Product at Concentrix. His extensive background includes leading teams in the development of several CCaaS platforms, including pioneering work on generative AI interaction systems. Bird's career has been marked by a strong emphasis on product management, innovation, and customer-centric strategies, which he continues to apply at AVANT to enhance the customer experience.123
Bird is based in Frisco, Texas, and enjoys hobbies such as off-roading and working on his 6th Gen Bronco in his personal time.1
