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Andrew Ward
Metaswitch consultants helping independent telcos with network changes, troubleshooting and hosted PBX.
Andrew Ward is the owner and founder of Award Consulting, a company he established in 2016.12 He studied Mathematics and Computation at Oxford University before joining Metaswitch in 2001, where he spent 14 years in various technical and management roles, including three years as Vice President of Operations.15
Award Consulting specializes in providing technical services to local service providers, particularly those using Metaswitch products. The company assists with migrations, network upgrades, and new product launches.3 Ward leads a team of six voice engineers, helping telcos and VoIP providers to provide outstanding services on resilient networks.1
Prior to founding Award Consulting, Ward's career at Metaswitch included roles such as:
- Vice President of Operations (2012-2015)
- Director of Operations (2012)
- Director of Customer Support (2008-2012)
- Regional Support Manager (2007-2008)
- Customer Support Engineer (2005-2007)5
Under Ward's leadership, Award Consulting has helped over 80 service providers across the United States and Canada since its inception.2 The company is known for its expertise in Metaswitch products and has established itself as a trusted consultant in the telecommunications industry.34
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