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Andrew Stein
Customer Centricity | Data Analytics | Marketing | CRM & Loyalty | Digital | MBA | International Exp. | Ex-McKinsey | Walmart
Andrew Stein is a seasoned retail executive currently serving as the Chief Customer & Marketing Officer at Massmart, a subsidiary of Walmart.56 His career in the retail industry spans several years, with significant experience in marketing, e-commerce, and customer strategy.
Career Highlights
Game Leadership:: Prior to his current role, Stein held the position of Vice President and Managing Director of Game, a division of Massmart, from July 2019.12 During his tenure at Game, he oversaw significant upgrades to the company's online shopping experience and brick-and-mortar stores.
Previous Roles::
- Marketing and eCommerce Director for Makro South Africa in 201712
- Various positions at Cambridge Food (a division of Massmart/Walmart) for over seven years, including Marketing Executive and Marketing Director12
Expertise and Contributions
Andrew Stein has been instrumental in driving digital transformation and enhancing customer experiences in the retail sector. Some of his notable contributions include:
- Overseeing the launch of a refreshed e-commerce platform for Game, supported by Massmart and Walmart's global tech hub in Bangalore.12
- Implementing measures to overcome supply chain issues and maintain stock levels.2
- Focusing on social engagement and measuring customer satisfaction through net promoter scores.1
Current Focus
In his role as Chief Customer & Marketing Officer at Massmart, Stein likely continues to prioritize customer-centric strategies and digital innovation. He has expressed that listening to customers is what he enjoys the most about his work4, indicating a strong commitment to understanding and meeting consumer needs in the retail space.
Andrew Stein's LinkedIn profile can be found under the username andrew-stein-4b5b881, where he maintains over 500 connections.3