Andrew Starr

Professional Background

Andrew Starr is an accomplished technology leader with a rich history in information technology and program management across diverse industries. His career began at General Electric (GE) in 2009, when he joined the prestigious Information Technology Leadership Program (ITLP). This immersive two-year program allowed him to navigate four separate six-month rotations within GE's robust IT infrastructure and application development sectors. During his time at GE, Andrew worked across various teams, gaining valuable insights into Enterprise Architecture, HR systems, ITIL Service Management, and Video Collaboration solutions. In addition to his project work, he also played a key role in recruiting and onboarding new ITLP participants, demonstrating his leadership skills early in his career.

In 2011, Andrew transitioned to the Infrastructure Shared Services (ISS) organization, where he took on the role of Video Collaboration Leader. In this pivotal position, he designed, built, and deployed innovative Video Collaboration solutions that were utilized throughout GE. His remarkable ability to merge traditional video conferencing with next-generation technology facilitated seamless global connectivity among GE users. Under his leadership, Andrew deployed advanced features to improve user interactions, such as new scheduling functionalities for legacy video endpoints and web-based Video user integrations, which improved the accessibility and usability of video conferencing systems. Furthermore, he was instrumental in developing GE's video on demand strategy, showcasing his forward-thinking approach to technology adoption and implementation.

Andrew's journey continued in 2014 when he joined the Mobility team at GE, overseeing mobile device management initiatives. As Program Manager, he was responsible for engineering leadership and introducing new technologies that enhanced user experience and operational efficiency.

In 2017, Andrew took his talents to Amazon as a Senior Technical Program Manager within Amazon Devices, focusing on the Echo team. His expertise in managing technical programs fueled the implementation of new features and support for innovative devices across multiple experiences on the Echo Show team, including integration with various services and user interfaces.

In 2020, Andrew made a strategic move to Hamilton Lane, where he currently serves as the Head of End User Technology and Information Security. In this role, he drives critical digital workplace enhancements and leads initiatives to improve end-user technology across the firm. His leadership in transitioning Hamilton Lane to the cloud and enhancing the organization's security posture highlights his commitment to continual improvement and innovation in technology management.

Education and Achievements

Andrew Starr holds a Bachelor of Science in Information Technology, with a concentration in Management Information Systems from Rensselaer Polytechnic Institute. He further advanced his education by obtaining a Master of Business Administration (MBA) from New York University - Leonard N. Stern School of Business, specializing in Strategy, Economics, and Technology Operations. This solid educational foundation has equipped him with the knowledge and skills necessary to excel in technology strategy and operational management.

Throughout his impressive career, Andrew has served in various leadership roles at Hamilton Lane, including Vice President of End User Technology and Information Security, as well as Vice President of Digital Transformation. His positions at GE and Amazon have also allowed him to hone his technical program management expertise and contribute significantly to large-scale technology deployments.

His achievements extend beyond technical implementation; Andrew's ability to lead cross-functional teams and engage stakeholders has set him apart as an effective communicator and collaborator in the technology sector. His inherent ability to strategize and foresee industry trends has made him a valuable asset to each organization he has been a part of.

Notable Achievements

• Developed and implemented video collaboration solutions for GE that greatly improved communication across global teams.
• Pioneered a unique video conferencing architecture that allowed seamless integration of Telepresence systems with traditional video conferencing tools.
• Successfully led Hamilton Lane's transition to cloud technologies, enhancing operational efficiency and data security.
• Oversaw the introduction of innovative mobile device management solutions at GE, demonstrating his dedication to improving user experiences.
• Contributed to the successful launch of new Echo Show features at Amazon Lab126, playing a critical role in expanding the product's capabilities and market reach.
• Actively involved in talent acquisition and development, showcasing his leadership abilities from the early stages of his career at GE.

Overall, Andrew Starr's professional journey is characterized by a dedication to technological innovation, user-centered solutions, and effective leadership. His extensive experience at major corporations like General Electric and Amazon, combined with his strong educational background, positions him as a leading figure in the field of information technology and digital transformation.