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Andrew Ratcliffe
Global Head of People Shared Services at Costa Coffee
Andrew Ratcliffe is a business-oriented and commercially driven global human resource leader with a track record of building, developing, and scaling high-performing functions and growing businesses. He studied MBTI Practitioner at OPP Oxford, MSc in Human Resources at the University of Exeter, Executive Coaching at Middlesex University, and Strategic Change Management at Cranfield School of Management. Andrew Ratcliffe has a CIPD Associate qualification from BPP Business School. He has held key roles such as Global Head of People Shared Services at Costa Coffee, Sr. Director of Global HR Operations at NTT, Director of Global HR Operations at NTT, and more.