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Andrew Myers
Managing Director APAC, WorkJam
Professional Background
Andrew Myers is a seasoned executive in the business and retail sectors, renowned for his profound expertise in employee engagement strategies, operations management, and digital transformation. Currently, he serves as the Managing Director APAC at WorkJam, where he leads the company's pioneering efforts to enhance workforce management through innovative technological solutions. WorkJam’s award-winning Employee Engagement Platform serves a dual purpose, providing a standalone web and mobile application while also seamlessly integrating with existing workforce management systems. This platform effectively addresses the needs of both businesses and hourly employees, ensuring enhanced communication, schedule maintenance, shift management, training, evaluation, as well as recognition and rewards for employees.
His leadership at WorkJam bridges critical gaps between existing systems and frontline hourly workers, fostering efficient communication, better labor cost management, and heightened employee self-service. This, in turn, contributes to increased motivation among employees and significantly enhances overall customer service quality.
With extensive experience in international retail markets across the UK, US, and Southeast Asia, Andrew has collaborated with numerous key retailers such as Tesco, Sainsbury's, ASDA, Morrisons, Co-Op, HEB, Walmart, Whole Foods, Wegmans, Giant, Ralphs, SuperTarget, and Macy's. His initiatives have consistently focused on aligning businesses with the evolving needs of a diverse workforce, demonstrating his commitment to creating environments where employees can thrive.
Education and Achievements
Andrew's academic credentials are exemplary and underpin his robust professional journey. He completed his Advanced Management Programme at INSEAD Business School in Fontainebleau, France, one of the top business schools in the world. Moreover, he holds an MBA with a focus on Strategic Management, Organisational Leadership, and Communication from Deakin University, where he also earned a Graduate Diploma of Corporate Management.
Equipped with a formidable educational foundation and practical skills, Andrew has taken on pivotal roles throughout his career. Notable positions include his time with Coles Supermarkets, where he was instrumental in turnaround leadership as part of the senior leadership team. As both Chief Operations Officer and Director at Target Australia, he drove significant operational changes that contributed to elevating the company’s service standards and operational efficiency.
In his dynamic role at WorkJam, Andrew has shaped the APAC region's strategy, establishing a powerful digital presence for the organization. His commitment to innovation and strategic planning positions him as a thought leader in the realms of digital workplace engagement and operational excellence.
Achievements
Andrew Myers boasts a robust history of achievements that highlight his dedication to excellence in management and strategy. Key accomplishments in his career include:
- Led the implementation of strategic management frameworks that significantly improved operational productivity across various retail organizations.
- Played a critical role in the transformation and restructuring processes at Coles, fostering an improved organizational culture and efficient labor practices.
- Developed digital engagement strategies that have positively impacted employee satisfaction and retention rates at WorkJam.
- Successfully managed large-scale operations and supply chain transformations, demonstrating significant improvements in efficiency and service delivery.
- Fostered collaborative partnerships with more than 30 key retailers, enhancing their operational capabilities and workforce management practices.
Andrew’s diverse skill set, encompassing strategic management, project and operations management, digital workplace strategies, organizational design, and change management, allows him to contribute significantly to every project he undertakes. He remains focused on the interplay between productivity and P&L management, ensuring that businesses are not only maintaining their profitability but are also investing in their most valuable asset – their employees.
tags':['Andrew Myers','employee engagement','strategic management','digital transformation','international retail','operations management','WorkJam','retail management','leadership roles','Coles Supermarkets','Target Australia','APAC management','workforce management','customer service','supply chain management','change management','business transformation','organisational leadership'],
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Andrew Myers' endeavours in employee engagement, how has he contributed to transforming workplace dynamics?
What strategies has Andrew Myers implemented at WorkJam to enhance employee motivation and customer service?
How did Andrew Myers's experiences in international retail equip him for his role at WorkJam?
In what ways has Andrew Myers's educational background prepared him for leadership roles in major corporations?
What management approaches has Andrew Myers used throughout his career to facilitate effective organizational change?
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