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    Andrew O'Flaherty

    National Vice President SAP Retail Services: Head of Retail Industry at SAP

    Andrew J O'Flaherty, PMP, is a seasoned professional with over 30 years of experience in the retail industry, known for his exceptional leadership skills and strategic vision.

    Throughout his career, Andrew has excelled in developing business strategies during periods of transformation and hyper-growth, leveraging data for customer loyalty programs, applying change management techniques, and contributing to IT organization design for digital transformation.

    His expertise spans digital transformation, business strategy, customer experience, data analytics, mobile applications, technology implementation, process and change management, program governance, supply chain transformation, organization design, and retail industry insights.

    Andrew holds a degree in Business Administration from the State University of New York College at Plattsburgh and has held key roles at SAP, including Vice President National Retail Services, Global Vice President of Retail Service Sales, and various leadership positions within the SAP Retail division.