Andrew Falconer

Andrew Falconer is a seasoned team leader with a track record of successfully delivering a wide array of products and programs. His experience spans across small businesses, startups, Fortune 500 clients, B2B service providers, and even global popstars.

Starting as a developer, Andrew specialized in building custom content management systems and full stack solutions, ensuring high-quality code and engaging user experiences. He has extensive experience in team management, having recruited and led development teams to enhance digital capabilities for renowned brands and agencies.

Andrew's expertise extends to agile methodologies, where he has excelled in roles such as Scrum Master, Product Manager/Owner, and Agile Coach. He has a proven track record of elevating sprint planning processes, enhancing user story quality, optimizing delivery velocity, and refining stakeholder communications to drive business-critical projects to success.

One notable project led by Andrew was the multi-year initiative to implement ServiceNow ITSM and CSM for an IT services company. This program redefined operational workflows, streamlined customer support processes, and launched a new customer portal, showcasing Andrew's proficiency in project management and digital transformation.

Currently, Andrew is an integral part of Morningstar's team focused on B2B Demand Generation digital strategy and implementation.

Andrew Falconer's academic background includes a B.A. in History from the University of Rochester.

Throughout his career, Andrew has held significant roles at reputable organizations such as Morningstar, Deft, VSA Partners, Inc., and Element Creative Corporation, honing his skills in digital project management, program leadership, and strategic development.