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Andrew Downard
Product Lead for Reverse Logistics, Happy Returns at PayPal
Andy Downard is a Senior Product Manager at Happy Returns, a company known for providing innovative solutions for online and in-person returns. He has held this position since 2018, and his role involves overseeing product management and innovation in logistics. Happy Returns was acquired by PayPal in June 2021, which expanded its operational capabilities within the e-commerce sector.13
Before joining Happy Returns, Andy Downard worked at Nacelle and has experience in various roles related to product management and operations. He has a background in logistics and supply chain management, contributing to his expertise in enhancing customer return experiences.14 Additionally, he is active on LinkedIn, where he shares insights related to product management and the logistics industry.2
