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Andressa Sgaria
Customer Success Analyst at Feedz
Andressa Sgaria is a Customer Success Analyst specializing in Onboarding for Small and Medium Businesses (SMB) at Feedz. She is based in Florianópolis, Santa Catarina, Brazil, and has a background in advertising. Throughout her career, she has developed a passion for engaging directly with clients, focusing on informing and solving problems with empathy.13
In her current role, she is responsible for ensuring a smooth onboarding experience for new SMB clients at Feedz, which is part of the larger TOTVS group.2 Her professional journey reflects a commitment to customer satisfaction and effective communication, which are crucial in her field.3