Andrea Zietarska

Scrum Master certified and accomplished professional offering 15+ years of experience in leading international IT projects with onsite & remote teams, software development, reporting, business process improvements, standardization, and B2B customer support. Instrumental in collaborating with key customers and stakeholders across multiple business units to support change management and streamline business operations. Systematic problem solver with focus on teamwork, communication, efficiency and logic. Equipped with strong organisational, data-driven, analytical, and presentational skills with keen attention to detail. Proficient in leveraging knowledge of PSM®, PRINCE2®, ITIL®, Lean Six Sigma, advanced skills in MS 365, Jira & Confluence, SAP, Agile methodologies, and SAFe framework.