Andrea Wong

Andrea Wong is a Product Marketing Manager at Zendesk, a role she has held since April 2022. She is based in California, United States, and has a background that includes experience at Quora as a Senior Scaled Operations Analyst prior to joining Zendesk.145

In her current position, Wong focuses on enhancing customer experience (CX) and employee experience (EX) through innovative marketing strategies and product development initiatives. She is actively involved in events such as the Zendesk Showcase, where she contributes to discussions on the intersection of technology and customer service.12

Wong holds a degree from the University of California, Irvine, which has equipped her with essential skills for her role in product marketing.3 Her professional journey reflects a commitment to leveraging technology to improve user experiences and operational efficiency within organizations.