Andrea Wong

Andrea Wong is a Senior User Experience Researcher at Google, based in New York.1 Here are some key details about her professional background and role:

Experience at Google

Andrea has been working at Google since July 2016 in various user experience research capacities.1 Her current role involves:

• Working globally across product teams, collaborating with engineers, product managers, designers, and other stakeholders
• Focusing on making Google's products more equitable for underserved users worldwide
• Serving as the first ever product inclusion UXR lead for Google News

Areas of Expertise

Throughout her time at Google, Andrea has been the first UX research lead in several new areas, including:

• Central Accessibility Team
• Geo (Maps) Product Inclusion
• GSuite/Classroom Accessibility
• ChromeOS/Chromebooks International Markets & Expansion

Professional Approach

Andrea describes herself as thriving in mission-driven ambiguity, where:

• Goals may not always be clear
• Processes and infrastructure are still developing
• Budgets may be uncertain
• The landscape is constantly changing

Previous Experience

Before joining Google, Andrea worked as an independent User Experience Researcher from February 2015 to July 2016.1 During this time, she:

• Collaborated with various companies, including a top health IT software vendor and a retail consultancy
• Led remote research teams
• Conducted user interviews and usability tests
• Provided consulting services to startups

Andrea's background demonstrates a strong focus on cross-cultural qualitative user experience research, with a particular emphasis on accessibility, product inclusion, and international markets.