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Andrea Stokes, MBA, CHE
Hospitality Practice Lead at J.D. Power
Andrea Stokes, MBA, CHE, is a results-driven hospitality executive with a diverse background in consulting, business development, corporate project management, and data analytics/insights.
With a strong educational foundation, Andrea studied MBA in Business at Georgetown University McDonough School of Business and obtained a BA in Management from the College of Saint Benedict.
Andrea has held various key positions in prestigious organizations, including Practice Lead in Hospitality at J.D. Power, Adjunct Lecturer in Hospitality Management, Senior Director/Director of Customer Experience Insights at Marriott International, and Vice President in Travel, Tourism, and Hospitality at Ipsos North America (formerly Synovate).
Having also served as an Independent Consultant and held roles such as Board Member at Travel and Tourism Research Association and Director of Marketing and International Research at U.S. Travel Association, Andrea brings a wealth of experience and knowledge to the table.
Andrea's expertise lies in leading teams, budget oversight, execution of cross-departmental programs, translating data into actionable strategies, marketing performance measurement, CX measurement, data management, and data analytics.
Known for her ability to drive business growth by leveraging insights and market data, Andrea is skilled at developing business cases for Fortune 500 travel companies.