Universidad Autónoma de Chile

Communication Specialist

Lead the cross-functional effort of equipping our Technical Account Managers with the strategic resources to boost their Matching results. 

Support the team leads in the planning, creating, and releasing of new team initiatives and process updates. Help design, develop and execute learning content to upskill and help our Technical Account Managers in their career progression.

Toptal

Matching Enablement Lead

Working and supporting a high-energy team whose job is to introduce talent to our clients around the world. Handling communications with internal matchers, screeners, and sales teams to ensure a consistent and exceptional experience for our Toptal’s talent network.

Matching Operations Coordinator

Screen Developers, designers, finance experts, and project managers according to rigorous standards in professionalism, English, communication skills, leadership ability, depth and breadth of technical expertise, and integrity.

Certified Medical Specialized Interpreter. 
Served as a medical interpreter for multiple healthcare providers and patients in the US with over the phone live interpretation.

Knoah Solutions

Live Interpreter

Taught English grammar and pronunciation along with Customer service to future Customer
Care representatives for companies like T-Mobile and SiriusXM, among others. Organized and created new training material for existing and new accounts.

Alorica

Language Trainer/ New Hire Accent Trainer

Responsible for marketing executions(email campaigns, social media, website content syndication, webinars etc.) Maintained a close relationship with VMware partners in the US and Canada to recognize marketing needs and make use of automation marketing tools, create campaigns and events to create new pipeline.

VMware

Marketing Project Coordinator

Ensure all orders move quickly and accurately through each stage from initial order submission to install completion and financial closure allowing invoice generation. Some of the standard responsibilities include monitoring open orders, validating customer requested delivery dates, investigating the causes on delayed financial installs Work relation was around Agent reps, agent owners, Manager of Sales Operations, Customer Business reps, Virtual sales Executives, Equipment Specialists and Carrier’s Personnel. Organized and created new training material for existing and new accounts.

Andrea Matus