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Andrea Chong
Lead, Pet Parent Partner for Southeast Asia Pet Nutrition at Mars | Experienced communicator specialising in internal & external communications and consumer experience services.
Andrea Chong is a professional working in the pet care industry, specifically for Mars Pet Nutrition in Southeast Asia. She currently holds the position of 3P (Pet Parent Partner) Service Experience Lead.24 In this role, she focuses on enhancing the experience of pet owners who use Mars' pet nutrition products in the Southeast Asian market.
Professional Background
Andrea's expertise lies in communication, with a specialization in both internal and external communications as well as consumer engagement.13 Her current responsibilities at Mars involve:
- Leading pet parent partner initiatives for Southeast Asia
- Overseeing service experience for pet owners
- Implementing Mars' purpose of creating "A Better World For Pets"3
Location and Company
Andrea Chong is based in Kuala Lumpur, Malaysia.2 She works for Mars, a global company known for its food and beverage products, including a significant presence in the pet care industry through its Mars Pet Nutrition division.
LinkedIn Profile
Her LinkedIn username is andrea-chong-8215a524, which corresponds to her professional profile on the platform.1 On LinkedIn, she describes herself as an experienced communicator, highlighting her skills in internal and external communications.
Role at Mars
As the 3P Service Experience Lead, Andrea likely plays a crucial role in:
- Developing strategies to improve customer service for pet owners
- Ensuring that Mars' pet nutrition products meet the needs of Southeast Asian consumers
- Facilitating communication between the company and its customers in the region
Andrea Chong's position at Mars Pet Nutrition Southeast Asia reflects the company's commitment to understanding and serving pet owners in the region, with a focus on creating better experiences for both pets and their human companions.
