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André Papa
CIO / CTO / IT Director / Digital Transformation / CIO Advisory Board / Member of Open Mind
André Papa is a seasoned Information Technology professional with over 23 years of experience in various industries such as Services, Telecom, Aviation, and Retail.
Throughout his career, André has held senior management positions at reputable companies like NATURA, TAM, Telefônica, and Grupo Pão de Açúcar, demonstrating strong leadership skills and the ability to lead multicultural teams.
His expertise spans across a wide range of IT areas including Systems Development, Digital Products, Business Intelligence, Cyber Security, Solution Architecture, Governance, and IT Infrastructure.
André's focus on aligning IT with business needs has driven Digital Transformation initiatives, enabling the creation and implementation of E-Business, Omni channel, and Digital Products Platforms.
He has been instrumental in defining Digital Technology Strategic Planning, modernizing legacy systems, transitioning to the Cloud, implementing Agile Methodology, establishing BI/Analytics platforms, and developing digital governance models.
André has a proven track record in Project Management and IT Services, collaborating with renowned consultancies like BCG, BAIN, INDG, Accenture, IBM, Mckinsey, and Everis.
He has spearheaded IT Systems Architecture Modernization Programs, focusing on strategic business planning to facilitate digital transformation, especially in data architecture.
With expertise in negotiating and designing Outsourcing models, André has effectively managed IT outsourcing contracts, SLAs, and supplier performance indicators.
His leadership is grounded in best practices like BSC, PMI, ITIL (certified in ITIL foundation and COBIT), and he has actively contributed to various mergers and acquisitions processes.
André holds an MBA in Elaboração de Projetos, Análise Econômica e Gestão Empresarial from Fundação Instituto de Pesquisas Econômicas, with additional studies at SAP and FGV - Fundação Getulio Vargas.
His previous roles include Director Of Information Technology / Digital Transformation at GPA, IT Infrastructure / Systems Senior Manager at Natura, IT Infrastructure and Systems Operations Senior Manager for Latin America at TAM, Project and Service Leader at Telefonica, Quality Assurance and Processes Consultant at Vivo, and Operations Coordinator at Altana Pharma.