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    Andre Boutet

    Sr Director - Cloud Operations & Services at OneSpan

    Professional Background

    Andre Boutet is a distinguished technology thought leader with a rich and diverse career spanning various industries. His extensive experience encompasses financial services, professional services, telecommunications, e-commerce, and customer experience, as well as managed services. With a profound understanding of modern technological challenges and opportunities, Andre has established himself as an innovator committed to aligning technology with business needs.

    In his current role as Sr Director of Cloud Operations & Services at OneSpan, Andre leverages his expertise in digital transformation and cloud strategies to support corporate goals effectively. His strategic vision and leadership skills have allowed him to build great teams and drive significant transformation within organizations. For instance, during his tenure as Global Head of Infrastructure, Operations and Security Services at SAP Hybris, he implemented cutting-edge solutions that enhanced operational efficiency and customer satisfaction, showcasing his ability to manage large-scale IT operations successfully.

    Education and Achievements

    Andre's academic background is foundational to his success in technology leadership. He studied Management and Management Information Systems at McGill University, where he gained critical insights into the management of technology and information systems. This education provided him with the skill set to navigate complex technological landscapes and address the ever-evolving business needs of his organizations.

    His professional journey has seen him occupy key positions, including:

    • Manager - SaaS Technical Operations at Nuance Communications: In this role, Andre focused on managing software as a service (SaaS) operations, ensuring high service delivery standards and operational excellence.
    • Senior Service Delivery Manager at CIBC: Andre was instrumental in enhancing service delivery frameworks and strategies, driving efficiency and improving overall customer experiences.
    • Manager VOIP Delivery at Bell Canada: His leadership in managing voice-over-IP services significantly contributed to Bell's competitive edge in telecommunications.
    • Manager IT at Bell: In this capacity, he helped shape the IT landscape within the organization, laying the groundwork for future technological advancements.

    Achievements

    Throughout his career, Andre Boutet has made significant contributions to the organizations he has been part of. His expertise in various dimensions of technology includes:

    • Digital Transformation: Andre is passionate about digital transformation and has successfully led initiatives that align technology with business objectives, ensuring organizations can adapt to the rapidly changing digital landscape.
    • Cloud Strategy and Engineering: He has developed and implemented cloud strategies that align with corporate goals, focusing on cloud and hybrid cloud infrastructure that empowers organizations to leverage their technology investments efficiently.
    • Service Management: Andre’s proficiency in ITIL and ITSM has enabled him to establish frameworks for effective service delivery, enhancing operational performance and user satisfaction across various platforms.
    • Vendor Management and Strategic Sourcing: Through his skills in vendor management, Andre has successfully maximized technology investment value, creating strategic partnerships that benefit organizational objectives.
    • Mergers and Acquisitions: His experience in managing technology integration during mergers and acquisitions has been vital in ensuring smooth transitions while maintaining operational continuity.
    • Talent Development: Committed to nurturing talent, Andre has worked diligently to develop high-performing teams, understanding that the strength of any organization lies in its people. His leadership emphasizes talent development as a critical factor in achieving business success.

    Andre's blend of technical expertise and strategic acumen makes him a valuable asset in any organization pursuing technological innovation. As a thought leader in technology, he continues to inspire others in the field, sharing insights derived from years of experience driving digital transformation and operational excellence.

    tags':['Technology thought leader','Cloud strategy','Digital transformation','IT service management','Financial services','Telecommunications','E-commerce','Talent development','Vendor management','Mergers and acquisitions','Cloud infrastructure'],

    questions':['How did Andre Boutet develop his expertise in digital transformation?', 'What are Andre Boutet’s strategies for maximizing technology investment value?', 'How has Andre Boutet influenced cloud engineering and architecture in his previous roles?', 'In what ways did Andre Boutet contribute to service management advancements during his tenure at CIBC?', 'What lessons has Andre Boutet learned from managing talent development in the technology sector?'],

    title':'Summary'} }

    Andre Boutet
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    Location

    Greater Montreal Metropolitan Area