Ana deAlvaré

Ana deAlvaré is a Scaled Customer Success Manager at Sana Benefits, a company that provides insurance health plans for small and medium businesses or individuals.25 She joined Sana in September 2022 and is based in Dallas, Texas.56

Professional Background

Ana has extensive experience in customer success and implementation roles:

• Prior to joining Sana, she worked at SupportNinja as a Product Manager and Senior Manager of Implementations Success.56
• She has experience driving implementation and integration processes, as well as fostering meaningful client experiences and growth.4
• Ana has worked with both large and small organizations throughout her career.4

Role at Sana Benefits

As a Scaled Customer Success Manager, Ana's responsibilities likely include:

• Creating valuable strategies for Sana customers on how to best use their web store to increase customer satisfaction.3
• Driving customer outcomes and value through time-bound engagements.
• Conducting discovery, consulting on change management, and leading design workshops.
• Empowering customers to become self-sufficient champions of Sana's products.
• Partnering with cross-functional teams to flag at-risk accounts, provide customer insights, and highlight expansion opportunities.1

Ana expressed enthusiasm about joining Sana Benefits, stating that she feels incredibly lucky to have found a great fit after taking the time to find the right opportunity during her job search.7