Amy Wallace

Amy Wallace is an experienced Customer Success advocate with a passion for storytelling through data. She excels in tackling challenges, learning new systems, and improving processes to enhance customer satisfaction. With a background in various roles within support services, eCommerce, human resources, and marketing, Amy has honed her skills in technology, SaaS, process improvement, and the customer journey.

Currently serving as the Senior Manager of Support Services at EverCommerce, Amy has previously held positions such as Clinic Success Manager at Unified Practice, Director of eCommerce Services at InnerWorkings, eCommerce Services Manager at InnerWorkings, Client Services Manager - North America at Travelzoo, Recruiter in Human Resources at Holder Construction Company, Marketing Manager at Atlanta Falcons, Senior Human Resources Associate at Atlanta Falcons, and Executive Administrator in Recruiting at AccountingSolutions.