Amy MacClain

Amy MacClain is a training director, chief synthesizer, and rockstar of special projects at Soul Shoppe, where she specializes in teaching empathy in various aspects of life, such as conflict management, classroom management, and corporate employee relations.

With over 12 years of experience in the field and a degree in Psychology from UC San Diego, Amy has advanced certificates in parenting and facilitation, enhancing her expertise in workplace dynamics and interpersonal relationships.

Amy has served in roles such as an executive communications coach, workplace conflict mediator, meeting facilitator, and education specialist in bullying prevention and character building, emphasizing the importance of empathy in improving workplace culture and productivity.

Her focus on cultivating empathy to address workplace bullying has proven to reduce absenteeism, boost productivity, and foster innovation, showcasing the direct impact of empathy practices on organizational success.

Through training, conversations, and consistent follow-up, Amy advocates for immediate and lasting changes in workplace culture by promoting empathy and understanding among colleagues at all levels.