Amy Ma is an accomplished Human Resources Manager with a Bachelor's Degree in Political Science and Government from the University of Pennsylvania. Her experience ranges from People Operations Lead roles to consultancy positions across various industries like science, media, and technology. Known for her exceptional skills in customer experience, IT support, and digital media marketing, Amy has worked with some of the most outstanding organizations, including but not limited to, Betterworks, RapidSOS, and SciPro. Her expertise lies in HR strategy development, performance management, organizational development, and employee relations. Amy's passion for delivering outstanding customer service and her dedication to solving complex problems drives her success.