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Amy Johnson
Clari Advisor
Amy Johnson is a seasoned professional in the field of customer success and revenue operations, currently serving as a Clari Advisor at Clari, a company that specializes in Revenue Operations platforms.13 She previously held the position of Chief Customer Officer at the same company.
Career at Clari
Amy Johnson has been with Clari since its founding, starting as the Director of Customer Success.1 Her career at the company has been marked by significant growth and achievements:
- Promoted to Vice President in 2016
- Appointed as Clari's first-ever Chief Customer Officer in January 2020
- Currently serves as a Clari Advisor
Expertise and Responsibilities
Johnson brings over 20 years of experience in customer success, technical operations, and program management to her role.1 Her key responsibilities and achievements include:
- Building and leading Clari's customer success organization
- Providing revenue operations expertise to B2B revenue teams
- Advising on workflow and cadence design, process optimization, forecast maturity, and change management
- Leading teams responsible for managing customer relationships, including professional services, strategic advisory services, customer success, customer education, implementation, and technical support
Professional Philosophy
Johnson is known for her customer-centric approach, which aligns with Clari's core value of "One with Customers".1 She emphasizes the importance of not only ensuring that the technology works but also driving business and process transformation to help customers deliver predictable revenue.
Location and Connections
Amy Johnson is based in Los Altos, California, and has over 500 connections on LinkedIn.2 Her LinkedIn profile can be found under the username amy-johnson-a03656.
