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Amy Domiano
Vice President, Customer Experience Strategy
Amy Domiano is an accomplished professional with a diverse background in business administration and management.
She holds a Master of Business Administration (M.B.A.) in Business Administration and Management from William & Mary, and a Bachelor of Science in Tourism Destination Management from Niagara University.
Currently, Amy serves as the Vice President of Customer Experience at M&T Bank, where she leverages her expertise to drive exceptional customer satisfaction.
Prior to this role, she gained valuable experience at Deloitte as a Senior Consultant in Transformation & Organization Performance, and also worked as a Consultant in Organization Performance & Strategy.
Amy's professional journey includes roles such as Equity Research Analyst at the Frank Batten Investment Fund at William & Mary, MBA Summer Associate in Consulting at Deloitte, and Manager of Engagement & Tourism Development at the Related Companies.
Her previous experiences also encompass positions such as MBA Candidate at William & Mary, Hospitality Coordinator at the Time Warner Center under Related Companies, and participation in the Sales & Marketing Management Training Program at Enterprise Rent-A-Car.
With a robust background in consulting, organizational performance, customer experience, and hospitality management, Amy Domiano excels in driving business growth and enhancing operational efficiency.