Amy Brown is an accomplished and skilled professional with experience in customer service, sales, retention, and training. She graduated with Cum Laude honors from Arizona State University - Walter Cronkite School of Journalism and Mass Communication, with a degree in Mass Communication/Journalism, Communication, Journalism, and Related Programs.
Amy has a strong background in customer service, sales, and retention strategies. She has experience with developing and implementing retention strategies, generating databases, and creating reports to track progress. Amy also has experience with training creation and implementation. Her verifiable record for generating fresh ideas and quality work in a timely fashion has enabled her to successfully meet deadlines in all her assignments. She is proficient in Microsoft Office, and has experience with Peoplesoft and Constant Contact.
Amy has held several positions in different organizations. She was an Executive Resolution Specialist (LO) 4 at Wells Fargo and a former Admissions Specialist/Team Lead at Everest University Online. Her experience in customer service has also provided her with knowledge in student relations. Before that, Amy worked as a Server/Trainer at New York Pizza Department.
In summary, Amy Brown is a skilled professional with impressive expertise in customer service, sales, retention, and training. Her experience in various organizations has equipped her with the knowledge and skills needed to meet the demands of her job.