Amy Akin

Amy Akin is an accomplished professional specializing in digital product management, ecommerce website operations, and digital marketing. Currently, Amy is leveraging her expertise at Smile Direct Club to enhance customer experiences across various touchpoints, particularly focusing on mobile applications and contact center operations. She excels in dynamic and forward-thinking environments, with a genuine passion for leveraging technology, improving processes, and fostering positive experiences for customers, businesses, and teams alike. Amy brings a diverse skill set to the table that includes digital strategy, content management, eCommerce, SEO, consumer insights, data science, UX/UI, technical and editorial writing, as well as web and mobile product management. Her experience spans across areas such as email marketing, traditional marketing, team leadership, and agile development practices.