Amruta J.

Amruta J. is a seasoned IT professional with over 6 years of experience in the IT industry specializing in ITIL processes and IT Service Management (ITSM) based on ITIL best practices.

She has a strong background in ITIL Service Delivery areas such as Service Level, Availability, Capacity, and IT Service Continuity Management.

Amruta is skilled in Program/Project Management, adept at creating architectural blueprints and laying out roadmaps for enterprise solutions tailored to industry requirements and shared services platforms.

Her passion lies in Service Management, particularly in Service Integration and Management (SIAM) and ITIL.

With a focus on exceeding client expectations, she excels in leading teams through coaching and is a trained LEAN Change agent, proficient in driving improvement programs.

Amruta's educational background includes studying at KTHM, and she has held roles such as ITSM Consultant, ITSM Learning Specialist, and Coach at NovelVista Learning Solution.